Dear Valued Customers,
We regret to inform you that we have recently discovered that certain competitors have plagiarized our products (eg. A10T pro, A30TR-50). These counterfeit products were delivered in bulks after sampling with our models, resulting in some customers receiving products that do not meet the quality standards and are unsuitable for use.
We hereby make the following statements:
1. Legal Action: We reserve the right to pursue legal action against any party involved in infringing upon our intellectual property rights and business ethics. We will take all necessary legal measures, including but not limited to legal claims and lawsuits, to protect our legitimate rights and the interests of our customers.
2. Authenticity Assurance: We strongly advise all customers to purchase products only through our authorized representatives. Please avoid purchasing counterfeit products from unauthorized sources to prevent any potential issues and unnecessary losses. Our authorized sales representative are published in our official websites.
3. Product Quality and After-Sales Service: We are committed to providing high-quality products and comprehensive after-sales support. If you encounter any issues with your purchases or products, please do not hesitate to contact us(info@viewprotech.com), and we will be more than happy to assist you.
We appreciate your continued support and trust in our products. We will remain committed to integrity in our business practices and continuously improve our product quality to ensure better service for you.
Viewpro Elec. Ltd.
20th Mar, 2025
